There is a guide to getting your Role as Backer in the pinned messages from the #help-and-support lounge (on the Official Server: https://discord.gg/deadmatter). Or else follow these steps:

1. Go to https://qisoftware.ca/store/login and create a new account.
2. When registering, use the same email address you used when backing up on Kickstarter/PayPal/Indiegogo.
3. Sign in and go into Profile, then enter your full Discordusername (Name#1234)and tap Back/Entry to save it. Make sure it is typed exactly. (Checkthe spacing and capital letters)
4. Check if you can now see the Backerland subcategory on Discord. If so, everything worked and you now have your role.

If you have followed all these steps but still haven’t received your support role (the name is not blue/ can’t see the hinterland), please send a message directly to any moderator available for help.

If you need help feel free to ask for help on the #help-and-supportchannel.